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Brand Name: | KONDZELA |
---|---|
Compatible Brand: | XIAOMI |
Origin: | Mainland China |
Type: | Half-wrapped Case |
Design: | Transparent |
type: | case,phone,capa,bumper,coque,bag,fundas,shell |
material: | soft transparent TPU |
About Products
1.Color maybe slightly different from what you see on the website . That is because different screens display differently, i think many of you already knew this.
2.New products have some smell ,some of you may think it is unpleasant ,normally the smells will dispear after one or two weeks .
3.Material of the product is soft TPU Sillicone. ink is imported from South Krea. we chose all good quality material environmently friendly.
1. Orders will be processed timely after payment verification,normally within 24 hours ,except for weekend and holidays.
2. Please check your address carefully,make sure the address is correct ,so that you can receive the parcel .This is very very important ,so friend , don't forget it before you pay !
3. if you chose" China Post Ordinary Small Packet Plus ",then you have to know that it won't provide tracking information ,and the deliver time is longer than other shipping method .if you chosed it ,then you agreed the no tracking information service .but don't worry too much ,it is cheap and reliable .
4. If you didn't receive your parcel on time, please contact us. We will check it and extend the protection time for you or resend or refund ,each solution will be okay.
About Feedback
1. If you're satisfied with our products and service, Please spend few minutes to write us a positive
5 star
feedback ,thanks in advance for your support .
2. Please contact us before you leave a negative feedback or open dispute. We are so willing and will do our best to help you to solve any problem,we are serious seller, please trust us .
DELIVERY ESTIMATE
We processes orders between Monday and Friday. Orders will be processed within 5 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
We deliver your orders in 15-20 working days (free shipping), International orders delivery is subjected to the policy of third party courier service, and differs from country to country basis.
Due to the Covid-19 pandemic, you may experience delivery delays but we are committed to getting your order to you as soon as possible.
Note: Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
RETURN POLICY
At PhoneCase247 we strive to make our customers 100% satisfied with the product they’ve purchased from us. If you are experiencing any shipping or products issues, and you’re feeling frustrated, then please send us an email and our team will assist you right away.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
DAMAGED ITEM AND LOW QUALITY
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order, and eliminate errors in future.
REFUND POLICY
If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.
Here are the circumstances in which refunds will be granted:
You can get a refund if:
Please note that refunds can take 3-5 business days to return in your account.
You can always contact us for any return question at [email protected].